Transform Your Transportation Intelligence

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect: We collect personal information you provide directly, such as name, email, phone number, and company details when you request consultations or use our services.

2. How We Use Your Information: Your information is used to provide transportation analytics services, send service updates, respond to inquiries, and improve our platform performance.

3. Data Sharing: We do not sell personal information. We may share data with trusted service providers who assist in our operations under strict confidentiality agreements.

4. Data Security: We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information.

5. Your Rights: You have the right to access, update, delete, or restrict processing of your personal data. Contact us at [email protected] to exercise these rights.

6. Data Retention: We retain personal information only as long as necessary for business purposes or as required by law, typically no longer than 7 years.

7. International Transfers: Data may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards.

8. Contact: For privacy-related questions, contact our Data Protection Officer at [email protected].

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Terms of Service

Effective Date: January 1, 2024

1. Service Agreement: These terms govern your use of Roadway Explorers Digital's transportation analytics and route optimization services.

2. Acceptable Use: You agree to use our services lawfully and in accordance with these terms. Prohibited activities include attempting to breach security, reverse engineer software, or use services for illegal purposes.

3. Service Availability: We strive for 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance.

4. Payment Terms: Services are billed according to your selected plan. Payment is due within 30 days of invoice date. Late payments may result in service suspension.

5. Intellectual Property: All software, algorithms, and analytics tools remain our property. You receive a license to use services but not to copy or redistribute our technology.

6. Limitation of Liability: Our liability is limited to the amount paid for services. We are not responsible for indirect damages or business losses.

7. Termination: Either party may terminate service with 30 days written notice. We may terminate immediately for breach of terms.

8. Changes to Terms: We may update these terms with 30 days notice. Continued use constitutes acceptance of changes.

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies: Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our platform.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality, including security and navigation features.

• Analytics Cookies: Help us understand website usage patterns and improve user experience through aggregated data analysis.

• Functional Cookies: Remember your preferences and settings to provide personalized experience across sessions.

• Performance Cookies: Monitor website performance and loading times to optimize service delivery.

Third-Party Cookies: We may use cookies from trusted partners for analytics and service improvement. These partners have their own privacy policies.

Managing Cookies: You can control cookies through browser settings. Note that disabling certain cookies may affect website functionality.

Cookie Consent: By using our website, you consent to cookie use as described. You can withdraw consent by adjusting browser settings.

Questions: Contact [email protected] for cookie-related inquiries.

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DMCA Policy

Effective Date: January 1, 2024

Copyright Respect: Roadway Explorers Digital respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA notices.

Filing a DMCA Notice: If you believe your copyrighted material is being used without permission, please provide:

• Identification of the copyrighted work claimed to be infringed

• Identification of the allegedly infringing material and its location

• Your contact information (name, address, telephone, email)

• A statement of good faith belief that use is not authorized

• A statement of accuracy under penalty of perjury

• Physical or electronic signature of the copyright owner or authorized agent

Designated Agent: Send DMCA notices to our designated agent at [email protected] or:

DMCA Agent
Roadway Explorers Digital
2847 Technology Drive
San Francisco, CA 94107

Counter-Notice: If you believe material was removed in error, you may file a counter-notice following DMCA procedures.

Repeat Offenders: We may terminate accounts of users who repeatedly infringe copyright.

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GDPR Compliance

Effective Date: January 1, 2024

Your Rights Under GDPR: As a data subject, you have comprehensive rights regarding your personal data:

Right to Information: You have the right to know how we collect, use, and process your personal data through clear and transparent information.

Right of Access: You can request a copy of all personal data we hold about you, including details about processing activities and data sources.

Right to Rectification: You may request correction of inaccurate or incomplete personal data we maintain about you.

Right to Erasure (Right to be Forgotten): Under certain circumstances, you can request deletion of your personal data from our systems.

Right to Restrict Processing: You may limit how we process your data in specific situations while maintaining the data in our systems.

Right to Data Portability: You can request your data in a structured, machine-readable format for transfer to another service provider.

Right to Object: You may object to processing of your personal data for direct marketing or other legitimate interests.

Legal Basis for Processing: We process personal data based on consent, contract performance, legal obligations, or legitimate interests.

Data Protection Officer: Contact our DPO at [email protected] for GDPR-related matters.

Supervisory Authority: You have the right to lodge complaints with your local data protection authority if you believe we've violated GDPR.